Shipping Policy

At Pie Matrix, we’re committed to delivering your stargazing essentials safely and swiftly to your doorstep. Here’s everything you need to know about our shipping process.

Shipping Timeline:
Order Processing: All orders are processed within 2-3 business days.

Standard Delivery: 7-10 business days (Pan-India)

You’ll receive a confirmation email with tracking details once your order has been dispatched.

Shipping Charges:
Shipping charges depends on the weight of the telescope that you will order.

Service Locations
Currently, we ship across all major cities and towns in India. For remote or non-serviceable areas, our team will reach out with alternate delivery options.

Order Tracking
Once shipped, you’ll receive a tracking link via email and Whatsapp SMS. 

You can also contact with our team on email ID: support@thepiematrix.con if you have any shipping related issues.